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Cake day: June 26th, 2023

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  • When I was a mid-level retail manager, my philosophy was that my floor worker’s job was to take care of the customers, my store manager’s job was to take care of corporate, and my job was to facilitate both. The best way to do that most of the time was to take care of and protect my floor workers.

    Most of the time the customer complaints were baseless. Sometimes they were legitimate. But in all cases my priority was taking care of my workers. I may have had to coach them on something after the complaint (usually on how to better handle asshole customers), but ALWAYS in private, and always calmly.

    Sometimes I had to do something for the customer if there was a legitimate issue, like give them a $20 gift card or something.

    But no matter what the situation was, if a customer was abusive to my staff they were banned from the store on the spot. I’d trespass them, put their picture on a board for our greeters, and if they attempted to return we’d have polkce escort them away.

    If they had been trying to buy a firearm (we were a massive destination outdoors store), we’d blacklist them in the corporate system and I had a text message group with all the nearby firearm dealers where we’d share the names of customers we’d blacklisted.

    Nobody’s business was worth allowing my people to be abused. I didn’t care that we were losing a $20,000 sale - my staff was worth more than that, both from a basic humanity standpoint, and also because having a good, experienced, loyal employee is more important than having an unreliable asshole customer. And you don’t retain good employees if you don’t protect them.






  • chiliedogg@lemmy.worldtomemes@lemmy.worldExperience? Sure!
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    5 days ago

    Getting 20 interviews is an accomplishment.

    I have a 100% sucess record on getting the job offer once I get an interview l, but getting the interview is the hard part for me.

    The thing is, I’m also terrible at coaching others for interviews because I don’t know exactly what I’m doing right or wrong since I effectively have no negative feedback.

    At this point I think it’s mostly my confidence that carries me because I basically assume I’m getting the offer. I ask a bunch of questions about the company, working environment, etc and essentially make them pitch the job to me instead of me pitching myself as an employee. I’m also generally comfortable enough due to my past success to mostly be myself, and I think any time you can make the interviewer laugh it’s a good sign.





  • Last time I was really good at competitive shooters was in my 20s playing MW2, Left 4 Dead, and Battlefield 3. Battlefield 4 and Black Ops 1 were when I felt it shifting, and now I just don’t play online shooters anymore.

    I feel like multiplayer games need a special chill lobby for verified players over 30. One where you can step aside and deal with the kids without causing issues. A space where you can call it a night without spoiling the fun because it’s 8:15 and you really need to get ready for bed.



  • If you’re in a cold environment, the water that’s been sitting in the pipes in the house will be warmer than the water coming in from outside the house. If the sink/toilet/whatever increases water usage, that warmer water gets used up more quickly.

    Water chills the body about 25 times faster than air of the same temperature, so even a 1-2 degree temperature change can feel like a LOT when it’s sudden.







  • I knew a guy in grad school who was a hard-core Trumper back in 2015/16 who thought I was too because we both owned guns and were white I guess.

    Anyway - I was talking to him one day about an epidemiological analysis I was leading a team on for HHS. I’m a geographer, and our group was analyzing the demographic, spatial, socioeconomic, and temporal distribution of cases of gonorrhea in a major metropolitan area.

    I explain that we’re doing multivariate analysis on the demographic stuff because of all the issues caused by covariance showing “fake” correlation between gonorrhea and other variables. I explained that while the strongest indicator of gonorrhea in univariate analysis was whether or not you were black, that was actually an artifact from the fact that being black had a strong covariance with other variables like low income status, low employment rate, low education level, high population density, poor access to preventative healthcare, etc, and that when you took all the covariance into account there was no actual statistically significant correlation between gonorrhea and being black.

    He then said something that was etched into my memory:

    “It’s just you and me here, [chilie]. You don’t have to be all PC about thisbshit with me. We both know that just like how there’s stupid breeds of dogs, there are stupid breeds of people, and it’s a fucking disgrace that you can’t study that honestly here.”

    That racist motherfucker has a Master’s degree.



  • Yeah - he could have fixed it. He had a whole team of people who probably already knew how to do it and might have even known himself.

    But the video isn’t supposed to be someone who knows how to navigate problem-solving on Linuz setting up Linux. It’s supposed to be someone trying Linux, and it’s a good representation of the experience.

    Indo not EVER recommended random people to try Linux, because as much as Windows and MacOS suck, they generally work out of the box with minimalist user intervention. You buy a laptop with Windows it’s generally gonna turn on and run the software you want it to run.

    Linux does not have that experience for the average user. And the very fact that there’s a million forks doesn’t make it better. Especially when the system-crashing bug is unique to version 1.9763x version of the weird fork you’re using that was only the live version for 17 minutes 8 months ago and only pops up when using version 4.63x of whatever software you’re using.

    When Windows has a bug that is occurs when using Excel it impacts millions of people and is discovered within minutes.